After placing your order, you will receive a confirmation email. Once your order is shipped, you will receive another email and SMS with a tracking link. You can also track your order anytime from the "Order History" section in your account on our website.
Yes, but only if your order has not been processed for shipping. To request any changes, please contact our support team through the "Contact Us" form or the Live Chat box as soon as possible.
Yes, we do accept returns and exchanges under the following conditions:
The item must have been purchased from our online store
The item must be unused and in its original condition
The original packaging and tags must be intact
The return request must be submitted within 7 days of delivery
To initiate a return, please contact our support team via the "Contact Us" form or Live Chat.
Orders cannot be canceled after 72 hours unless a wrong item was ordered. If you wish to cancel, please contact us within 72 hours. After that time, processing and production begin, and cancellations are no longer possible. Please plan your order carefully.
Once your order is shipped, you will receive an email and SMS with the shipment details and a tracking link. Simply click the link to track your order in real time.
If your order has not yet shipped, we can update the delivery address. Please contact our support team through the "Contact Us" form to request a change.
Yes. We use third-party payment processors that are PCI-compliant. This means all credit/debit card information is handled using industry-standard encryption to ensure your data is processed, stored, and transmitted securely.